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Importer of Record Services & Customs Compliance Solutions

International services for successful imports and exports.

Importing successfully from one country to another can be extremely challenging; it's a highly regulated process, requiring specialist knowledge of each country's complex rules to get your goods through customs without delay or unforeseen expense.

Specialising in IT hardware and technical equipment, Mouse & Bear will help your organisation to confidently navigate customs compliance processes around the world. Our international services range from Importer of Record and Exporter of Record to Reverse Logistics, providing unparalleled support to help you import or export your goods to over 160 countries.

We lead the market with the professional approach we take to our services. When you engage Mouse & Bear's highly experienced team to act as your importer / exporter of record, it sets you free to focus on your core business activities, and reduces your risk of delays and fines.

Why Choose Us?

We take a consultative approach

Reduce time & risk

You reduce the risk of delays, fines and reputational damage by using our expert IOR services.

Complex Assignments

Whether it's a multi-country rollout, a remote and complex destination, or a high-value shipment, we can help you.

Global Operations

Covering well over 160 countries worldwide, you can rest assured that we will be able to deliver.

Competitive Costing

We offer clients the most competitive and accurate pricing, ensuring you get the best deal in the market place.

What Our Customers Say

“M&B Solutions have enabled our business to facilitate and sell shipping and logistics services to our customers. This has provided us with the ability to win large global projects that we would otherwise be unable to fulfil. In turn our company follow strict trade compliance laws and we have peace of mind in the knowledge that M&B adhere to international regulatory requirement. This service is both efficient and a valuable resource to us.”

APAC Logistics and Trade Compliance Manager for IT Distributor

“Mouse and Bear Solutions have been a valued resource to us over the past 3 years. They have enabled us to win deals and projects with International elements that we wouldn’t have otherwise been able to facilitate due to lack of end user involvement or local Arrow office. They helped us where we don’t have the resource, time or knowledge to help ourselves with International Logistics.
They have always delivered the service on time, and provided real value for money. They always keep us up to date providing regular communication on the progress of the jobs, and we have never experienced issues with any of the shipments. We have now extended the relationship into Europe and look forward to working with Mouse and Bear more in the future.”

EMEA Assurance & Compliance Manager Electronics Distributor.

“We export high tech’ specialist goods for the oil and gas industry, some of which feature on the UK Strategic Export Control Lists; and we routinely export to countries which may be seen as ‘challenging’ from an export perspective. Following some difficulties with UK Border Force over some of our exports, we engaged the services of Mouse & Bear Solutions to offer expert advice. Subsequently, we have routinely used Mouse & Bear to facilitate the end to end process of managing export compliance and shipping of some of our more complex exports, as well as providing consultancy advice on a range of export compliance issues.
The team at Mouse and Bear quickly demonstrated an understanding of the complex and highly technical nature of our business and have always been able to provide responsive and sound advice on all our export needs.“

UK Commercial Manager

Latest Blog Posts

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Importer of Record Services & Customs Compliance Solutions

We take a consultative approach

Reduce time & risk

Complex Assignments

Global Operations

Competitive Costing

We cover over 160 countries across the globe!

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Importing to South Africa - Importer of Record Services

Importing Goods into South Korea

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