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As a leading provider of Importer and Exporter of Record solutions, we strive to help our customers ensure get thier goods are delivered around the world regardless of the complexities. If you are passionate, dedicated, self-motivated and forward thinking – see what we have to offer.

Current Vacancies

If you are interested in this role, please send a covering letter telling us about yourself, and your CV to gemma.stunt@mouseandbearsolutions.com

September 2021

Position: Quote Desk Clerk
Effective: Immediately
Salary: Starting at £18k per annum, negotiable for the right experience
Location: Your place of work is at our UK Office in Yeovil. Must have own transport. Please note we are working in a COVID safe enviroment in the office as we are a critical service.
Hours: Monday to Friday 8am to 5pm with one hour for lunch (to be taken between 12-2pm)
Work Scope:
Core responsibility will be to create and manage Quotes for M&B’s Customers and Prospects. You will interact with customers, brokers, co-loaders, shipping lines and overseas agents/office daily. The role will be to create Microsoft Word quotes utilising M&B Templates, Prices Lists and Tools, ensuring that all Client information is accurately inputted, and that pricing is correct according to the current month’s tariffs . You will work closely with the Compliance Director and In-country Agents for complex countries which requires completing forms and sending them to companies around the world to obtain further pricing.
You will also be required to maintain M&B’s CRM software ensuring that all quotes are recorded correctly. You will send quotes to the clients in a timely and professional fashion. There is the opportunity to progress within the company and grow your role.
Skills & Abilities
  • Experience in Logistics / Import / Export a bonus
  • Good spoken and written English
  • Reliable and punctual
  • Efficient
  • Self-Motivated and forward thinking
  • Keen to learn and grow
  • Proficient in Microsoft Excel and Word
  • Knowledge of Salesforce CRM a bonus
  • Willing to be diverse in your role
  • Ability to think dynamically
  • Team Player
  • Able to work under pressure
  • Ability to work in Company who is growing quickly and is ever changing and adapting
  • Flexible
  • Ability to work from home reliably
Primary Responsibilities:
  • Hold primary responsibility for Quote Requests
  • Manage Quote Register to ensure Quote Numbers are correctly recorded
  • Create accurate Quotes on Word Template
  • Utilise online tools for calculating Taxes and Duties
  • Ensure that the correct Import documents requirements and timescales are correctly inputted
  • Input & Manage Salesforce to ensure Quotes are recorded
  • Work with Compliance Director on Complex locations
  • Obtain quotes from In Country Agents
  • Understand the Import/Export for AIR/SEA/ROAD process/documentations foir Dual Use Strategic Goods
  • Basic understanding of EOR/IOR Services and the Competitive Market place
  • Customer Service/Basic Account Management/Sales Order Processing
  • Work closely with customers, colleagues and third parties to ensure smooth operations
  • Work with different currencies