Industry Verticals — Importer of Record & Exporter of Record Solutions
Global trade compliance made easy for manufacturers, distributors, VARs, telcos, and end-users in 160+ countries.
Mouse & Bear delivers end-to-end Importer of Record (IOR) and Exporter of Record (EOR) services for the technology sector — helping you ship, clear, and deliver IT and telecom equipment without setting up a local entity.
Whether you’re moving servers, network devices, or regulated telecom hardware, we keep your business compliant, competitive, and on time.
Many years of experience and expertise in the technology sector have assured the success of our Importer of Record and Exporter of Record services for clients across the entire IT spectrum. Our cost-effective trade compliance solutions ensure that your project, whether large or small, runs smoothly and your technology goods are imported legally, and on time in the most cost-effective manner.
Manufacturers — Global Reach Without Local Entities
As a manufacturer, you need to move technology hardware into new markets fast — without getting tangled in foreign regulations.
Our IOR services help manufacturers:
- Launch products globally without establishing in-country subsidiaries.
- Ensure correct commodity codes, customs valuation, and import permits.
- Deliver hardware straight to distributors or end-users, fully compliant.
Example: We enabled a European OEM to deploy network switches to 12 countries in 30 days with zero customs delays.
Distributors — Smooth Global Supply Chains
Your clients depend on you for on-time delivery — but customs compliance can stall timelines and increase costs.
We help distributors:
- Consolidate multi-manufacturer shipments for faster clearance.
- Handle all duties, tariffs, and local taxes upfront.
- Deliver door-to-door to any location in 160+ countries.
Example: A distributor avoided £20k in unexpected duties by using our pre-clearance customs valuation service.
Value-Added Resellers (VARs) — Win Global Projects
When your customer wins a global expansion contract, you need a partner who can ensure delivery and compliance — anywhere.
We help VARs:
- Act as your in-country importer for regulated IT/telecom gear.
- Manage pre-shipment paperwork, including end-user declarations.
- Reduce risk of customs delays that could jeopardize project timelines.
Example: A VAR completed a multi-country cloud deployment on time after we secured import permits for all sites.
Telecom Providers — Expand Your Network Worldwide
Telecom operators face tight project deadlines and regulatory restrictions when importing equipment.
We help telcos:
- Clear network infrastructure equipment quickly and compliantly.
- Manage regulated imports requiring certifications or licences.
- Handle high-volume, multi-site delivery without operational bottlenecks.
Example: A telco rolled out a fibre expansion project across 8 countries in under 20 days using our IOR services.
End-Users — Hassle-Free Global Hardware Delivery
Even if you don’t regularly import goods, you may still need to receive IT equipment internationally — without dealing with customs complexity.
We help end-users:
- Receive hardware from overseas suppliers without becoming the importer.
- Ensure all taxes, duties, and paperwork are handled in advance.
- Guarantee compliant delivery to your facility or project site.
Example: A multinational law firm received secure networking devices in 6 jurisdictions without setting up local import entities.
FAQs — Industry Verticals & IOR Services
Q: Can you handle both commercial and regulated IT imports?
A: Yes. We specialise in both — from standard servers to telecom equipment requiring import licences.
Q: How quickly can you set up an IOR service in a new country?
A: In most locations, we can activate services within 5–10 business days.
Q: Do you provide Exporter of Record services as well?
A: Yes — we manage both import and export compliance globally.
Why Choose Mouse & Bear?
- 160+ countries served with local compliance expertise.
- ISO 9001:2015 certified processes.
- Proven track record with OEMs, VARs, telcos, and enterprise clients.
We assist all types of manufacturers to import into the global market. Smaller, niche or new-to-the-market manufacturers often don’t have entities in the countries they sell into. Mouse & Bear’s IOR solutions provide them with the ability to do business within all markets, without the worry of the import processes and challenges.
Distributors will offer whole solutions which often contain many different manufacturers' products and services. The requirement to send these goods into different countries without the end user getting involved in the import process can be part of the value added to the overall service. Mouse & Bear enables distributors to be able to provide a door-to-door service as part of the solution.
Original Equipment Manufacturers are businesses that make parts of (or whole) goods on behalf of another company. This means there is no limit to where their goods are required around the world. Often OEM’s have limited offices, and several manufacturing plants, but very little presence outside of these countries. Mouse & Bear can help OEM’s supply their customers no matter where they are in the world, by managing the import process on their behalf.
Similar to Distributors, VARs will offer a multitude of products to build a complete solution. Whilst resellers are often the relationship-holder with an end-user such as a large bank, they can often have limited knowledge of trade compliance on a global scale, so they come to Mouse & Bear to facilitate the physical movement and requirements to get goods to the end-user site(s) efficiently as possible.
Telco’s, or Telecommunication Operators, are businesses that provide communications services (tele, social, online) which enable smaller end-users or individuals to access large-scale enterprise networks. Telcos benefit from the latest technology, round the clock monitoring and expertise on a large scale. Telcos use Mouse & Bear to constantly update and retain their networks around the many data-centres that span the world.
The final and end-user of products may procure different products from different companies or countries, but don’t have the in-house expertise to manage the import process, or may not want to be noted on customs documents as the importer. Mouse & Bear are therefore on hand to help take the stress of importing away, enabling the end-user to focus on the project itself.
Types of products we can help you to import
Here are some examples of the types of IT and technology products that can benefit from our Importer and Exporter of Record services. This is not an exhaustive list, so please get in touch even if you don't see your technology goods listed.
Cloud Devices
Computers & Accessories
Computer Networking
IoT/Personal Use Devices
Network Security
Oil & Gas Industry
Printing Technology
Scientific / Radar Technology
Storage/Analytics
Telecommunications
Video Games & Consoles
Video & Visio Devices
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